We were tasked with finding a name that differentiates a tool for United Contact Center Agents (who holistically aid customers) from Aero, the current tool that focused primarily on speed of service for check-in and gate agents.
A curated set of ideas presented to United Airlines.
Part of my role as Group Creative Director is to present new marketing opportunities and innovative ways of engaging with our flyer audience.
All of the work is highly confidential.
